Liqd FAQ — Answers to All Your Questions

No, only one account per person is allowed. Opening multiple accounts is a direct violation of our terms and may result in all accounts being permanently closed. Any bonuses and winnings may also be forfeited.

After logging in, you can update your email, mobile number, and password from "Profile Settings". To change your name or date of birth, please complete KYC verification and then contact our support team.

To close your account, email support@liqd.best or reach out via live chat. Make sure to withdraw any remaining balance before your account is deleted. Responsible Gaming You'll also find the self-exclusion option on this page.

KYC (Know Your Customer) is the identity verification process. For your first withdrawal or a large win, you'll need to upload a photo of your NID or passport along with a selfie. This is essential to keep your account secure and prevent fraud.

liqd supports the most popular payment methods in Bangladesh: Mobile Pay, Nagad, Rocket, Dutch-Bangla Bank, BRAC Bank, and other local banks. Crypto payments are also accepted.

Minimum deposit is ৳200 and minimum withdrawal is ৳300. The maximum single deposit is ৳1,00,000 and the daily withdrawal limit is ৳5,00,000. Higher limits apply for VIP members.

Withdrawals are typically processed within 5 minutes. However, for first-time withdrawals or larger amounts requiring KYC verification, processing may take up to 24 hours. Bank transfers generally complete within 1–3 business days.

No, liqd does not charge any deposit or withdrawal fees. However, your payment provider (such as Mobile Pay or Nagad) may apply their own transaction fees. Please refer to their respective terms for details.

First, refresh the page and wait 5 minutes. If the issue persists, contact us via live chat or at support@liqd.best with your transaction reference number. Most issues are resolved within 15 minutes.

Get ৳500 in free credits just for signing up — no deposit required. On top of that, earn a 100% match bonus on your first deposit (up to ৳10,000). To activate your bonus Registration Complete it and make your first deposit.

A wagering requirement means you must place bets a set number of times before you can withdraw bonus funds. liqd's welcome bonus has a 20x wagering requirement — so if you receive a ৳1,000 bonus, you'll need to wager a total of ৳20,000 before withdrawing. For more details on the Bonus page View.

Weekly cashback is credited to your account automatically every Monday. You'll receive 10% cashback on your net losses from the previous week. VIP members get up to 20%. To view current offers Promotions Page Visit us.

Free spins are generally awarded for specific slots games. Once a bonus is activated, the eligible games will be listed in the offer details. Free spins typically expire after 7 days.

liqd offers 500+ games: slots, Live Casino (live blackjack, roulette, baccarat), crash games (Aviator, Spaceman), Sports Betting (cricket, football), lottery, and much more. To browse all games on the Games page Go.

Yes. liqd is built with a mobile-first design, so all games run smoothly on both Android and iOS devices. You can access everything directly from your mobile browser — no separate app download needed.

All games on liqd are internationally certified and independently audited. A Random Number Generator (RNG) ensures completely fair outcomes. Most slots have an RTP of 96%+, and the RTP for each game is listed on its game page.

Jackpot winnings are credited to your account balance automatically. For large jackpots, KYC verification must be completed. For jackpot details and current amounts on the Jackpot page View.

Yes. liqd uses 256-bit SSL encryption and all financial transactions are processed through encrypted channels. Player funds are held separately from the company's operational funds. For an extra layer of security, enable two-factor authentication (2FA) on your account.

No. Your personal information is never sold to third parties. Only the minimum necessary data is shared with relevant parties for legal compliance or payment processing. For more details, in the Privacy Policy View.

If you notice any unrecognised logins or transactions on your account, change your password immediately and email us at support@liqd.best. Our security team will investigate promptly.

There are three ways to reach support: 1) Click the live chat button at the bottom-right of the page (fastest); 2) Email us at support@liqd.best; 3) Browse answers on our FAQ page. Our support team is available 24/7 in Bangla.

Live chat typically responds within 1–5 minutes. Email replies are sent within 24 hours. For urgent matters, live chat is your best option.

For complaints, email support@liqd.best with full details. We'll begin an investigation within 48 hours and provide a resolution within 7 business days. If you're not satisfied with the outcome, please reach out to our responsible gaming team.