Liqd believes your personal data is your most valuable asset. This Privacy Policy explains in detail what we collect, why we collect it, and how we keep it safe.
Summary: liqd treats your privacy as its highest priority. We only collect what's necessary, never sell your data to third parties, and keep everything protected with 256-bit SSL encryption.
This Privacy Policy applies to all services, websites, and mobile applications on the liqd platform. By visiting liqd.best or creating an account, you agree to this Privacy Policy.
Liqd is a responsible online gaming platform designed specifically for users in Bangladesh. We believe your personal data belongs to you — our role is simply to keep it secure.
This Privacy Policy covers the following:
Liqd only collects information that is necessary to deliver our services. We do not ask for unnecessary or excessive data.
Note: We never store your full password or complete bank card number. Payment information is always held in tokenized form.
Liqd collects information through various means, always with your knowledge and consent:
Information you provide directly when filling out the registration form, completing KYC verification, contacting support, or participating in surveys or competitions.
Certain information is collected automatically while you use our platform — through cookies, log files, and web beacons. This data is used to improve the platform and enhance your experience.
Transaction confirmation data may be received from payment processors (Mobile Pay, Nagad), and limited information may be obtained from verification agencies for fraud prevention purposes.
Liqd uses your information for the following purposes. The reason for each is stated alongside so you understand why it is needed:
| Purpose | Data Used | Legal basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, email | Contractual necessity |
| Payment processing | Mobile Banking & Transaction Data | Contractual necessity |
| Age & identity verification (KYC) | NID, date of birth, photo | Legal Obligations |
| Fraud prevention | IP, device & login patterns | Legitimate Interest |
| Customer Support | Contact Information & Activity History | Contractual necessity |
| Sending Bonuses & Promotions | Mobile, Email & Gaming History | Consent |
| Platform Development & Analytics | Usage data (anonymized) | Legitimate Interest |
Liqd never sells or rents your personal information for commercial purposes. However, data may be shared in the following limited circumstances:
Financial information is shared with payment partners such as Mobile Pay, Nagad, and Rocket to process deposits and withdrawals. This data is used solely to confirm transactions.
We are legally required to provide relevant information when served with a valid legal order or court directive from the Government of Bangladesh. This only occurs through formal legal proceedings.
Limited, encrypted data may be shared with specialist firms for fraud detection and cybersecurity purposes. These firms operate under liqd's privacy policy.
What will never happen: Your information will never be sold or shared with advertisers, third-party marketers, or any other company.
The liqd website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent the platform from functioning properly.
Liqd does not store your data indefinitely. Each category of data has a defined retention period:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information (Active) | For as long as your account remains active | Service delivery |
| Transaction records | 7 years | Legal & Financial Compliance |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Support Conversations | 3 years | Quality control |
| Gaming logs | 2 years | Dispute Resolution |
| Analytics Data (Anonymized) | Indefinitely | Platform Improvement |
Upon expiry: Once the designated retention period expires, your data is securely deleted or anonymized.
Liqd respects your data rights. The following rights are yours to exercise at any time:
You can request to see all the information we hold about you. A complete copy will be provided within 30 days.
If any of your information is inaccurate, you can request a correction. You can also update certain details yourself directly from your profile settings.
After your account is closed, you can request that your data be deleted (except where retention is required by law).
You can request a download of your data in a standard format (CSV/JSON).
You can request that we stop using your data for specific purposes (such as opting out of marketing emails).
You have the right to object to certain uses of your data. liqd will respond within 30 days.
To exercise any of your rights support@liqd.bestEmail us at with the subject line "Data Rights Request".
Liqd is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Age verification is in place at the point of registration. If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.
For parents: If you suspect your child is using liqd, please contact support@liqd.best immediately. We will act promptly.
Liqd follows the highest industry standards to protect your data. Our security infrastructure includes:
In the event of a data breach: In the event of a data breach, affected users will be notified via email and SMS within 72 hours.
Liqd may update this Privacy Policy when necessary. Depending on the nature of the change, we will notify you as follows:
Continued use of liqd after any changes takes effect will be considered acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Support@liqd .best
Response within 24 hours
Chat icon in the bottom-right corner of the platform
Available 24/7, with support in Bengali
We aim to resolve complaints within 30 business days of submission. If you are not satisfied with the outcome, you may escalate the matter to the relevant regulatory authority.
We are committed to keeping your information secure at every step.
All your data is encrypted with 256-bit SSL — protected every step of the way, from transfer to storage.
We never sell your personal information to advertisers or third parties — that is a core principle we stand by.
You always have the full right to view, correct, delete, or download your data.
Only the information necessary to provide the service is collected. No unnecessary data is ever requested.
Independent external experts regularly audit our systems to identify and address any vulnerabilities.
Everything is written in plain, simple language — no legal jargon — so you can actually understand it.
You've read our Privacy Policy — go ahead and register with confidence. Your information is completely secure.